Luxury Travel Redefined

Last updated: January 2024

1. Acceptance of Terms

By accessing and using the services of Diligent Destinations VIP, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Diligent Destinations VIP provides luxury travel planning and concierge services. We arrange accommodations, transportation, activities, and other travel-related services on behalf of our clients.

3. Booking and Payment

All bookings require a deposit and are subject to availability. Full payment terms will be provided upon booking confirmation. Cancellation policies vary by service provider and will be clearly communicated.

4. Client Responsibilities

Clients are responsible for providing accurate information, maintaining valid travel documents, and adhering to destination requirements including visas, vaccinations, and local regulations.

5. Limitation of Liability

Diligent Destinations VIP acts as an intermediary between clients and service providers. We are not liable for issues arising from third-party services, weather conditions, or circumstances beyond our control.

6. Privacy and Confidentiality

We maintain strict confidentiality regarding client information and travel plans. Personal data is handled in accordance with our Privacy Policy and applicable data protection laws.

7. Modifications

These terms may be updated periodically. Continued use of our services constitutes acceptance of any modifications.

Last updated: January 2024

1. Information We Collect

We collect personal information you provide directly, such as name, contact details, travel preferences, and payment information. We also collect usage data through our website and communications.

2. How We Use Your Information

Your information is used to provide travel services, process bookings, communicate with you, improve our services, and comply with legal obligations. We may also use it for marketing with your consent.

3. Information Sharing

We share information with trusted service providers (hotels, airlines, etc.) necessary to fulfill your travel arrangements. We do not sell personal information to third parties.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights (GDPR Compliance)

You have the right to access, rectify, erase, restrict processing, data portability, and object to processing of your personal data. You may also withdraw consent at any time.

6. Data Retention

We retain personal information for as long as necessary to provide services and comply with legal obligations. Travel records may be kept for up to 7 years for business and legal purposes.

7. International Transfers

Your data may be transferred to countries outside your residence for service provision. We ensure adequate protection through appropriate safeguards.

8. Contact Information

For privacy-related inquiries or to exercise your rights, please contact our Data Protection Officer at [email protected].

Last updated: January 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience and analyze website usage.

2. Types of Cookies We Use

Essential Cookies: Necessary for website functionality, including security and basic features.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Functional Cookies: Remember your preferences and settings for a personalized experience.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness (with your consent).

3. Third-Party Cookies

We may use third-party services like Google Analytics, which may set their own cookies. These are governed by their respective privacy policies.

4. Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality and your user experience.

5. Cookie Consent

By continuing to use our website, you consent to our use of cookies as described in this policy. You can withdraw consent by adjusting your browser settings.

6. Updates to This Policy

We may update this Cookie Policy periodically. Please review it regularly to stay informed about our cookie practices.